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Our Terms and Conditions for Your Account

These terms set out the rules that govern your account on inter333 — covering how you access the lobby, how transactions via DANA, OVO, and GoPay are handled, and what applies when you use our services in eligible regions of Indonesia.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension conditionsJurisdiction-dependent access
inter333 Our Terms and Conditions for Your Account
ACCOUNT INTEGRITY

How We Handle Your Account Under These Terms

These terms are not just a legal formality — they describe how inter333 actually operates your account, secures your data, and processes every transaction you make. Here is what that looks like in practice across four key areas.

Data Handling We collect only the account data needed to verify your identity and process transactions. Your DANA, OVO, or GoPay wallet details are used solely for the transaction you authorise — never stored beyond what the process requires.
Account Security Every login is protected by OTP verification sent to your registered contact. If we detect unusual access patterns on your account, we may temporarily lock it and ask you to re-verify before restoring full lobby access.
Data Retention Transaction records tied to DANA, OVO, and GoPay deposits are retained for the period required by applicable regulations in your region. You may request a summary of your transaction history through the account settings panel.
Requesting Changes To update registered account details — such as your linked e-wallet or contact number — submit a request through live chat with your account ID. Changes take effect after verification is complete, not immediately on request.
CONTACT OUR TEAM

Reach Us About Terms or Account Questions

If any part of these terms raises a question about your account, a transaction via OVO or DANA, or your access status, our support team is available around the clock. You can reach us through the channels below — responses on live chat are fastest for account-specific queries.

Live Chat Open the chat icon from any page in your account. This is the fastest path for questions about transaction disputes, account suspension, or withdrawal verification steps.
Email Support Send detailed term-related queries, including your account ID and the specific clause you are asking about, to our support email. We aim to respond within one business day.
Help Centre The Help Centre covers common questions on account eligibility, GoPay and DANA deposit rules, and how these terms apply to wallet verification and withdrawal conditions.

Common Questions About These Terms

These are the questions we hear most often when it comes to account terms, access rules, and how we apply them to deposits and withdrawals made through local wallets like GoPay and DANA.

These terms apply to anyone who creates an account on inter333 and uses any part of the platform. Access is only available where local law in your region permits it — eligibility is not universal.

We may update these terms at any time. When we do, the revised version is published on this page immediately. Continuing to use your account after an update means you accept the new terms as written.

If your account is suspended for a terms violation, pending deposits via DANA or OVO are reviewed individually. We will contact you through your registered channel to explain next steps before any funds are moved.

Send your request through live chat or email with your account ID. We provide a transaction and account summary covering the data we hold, within the retention period set by applicable local regulations.

Common violations include providing inaccurate identity details during registration, attempting to use another person's GoPay or DANA wallet, or accessing the platform from a region where it is not permitted under local law.

Yes. Before we release any withdrawal, your registered account details and the e-wallet you are withdrawing to — whether OVO, GoPay, or DANA — must match what we have on file from your original verification.